Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments and achieve one's goal.

This workshop is based on the emotional intelligence model derived from Daniel Goleman’s work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management. Nested within these are learnable competencies that enable us to improve performance in our personal lives, at work and as a leader.


Course Objectives

  • Understand how emotions affect our behavior
  • Become more self-aware and mindful
  • Develop better self-control and motivation
  • Connect with others by recognizing their needs
  • Build strong relationships based on mutual respect and trust
  • Apply EI to overcome challenging thought patterns and emotional states
  • Target audience

    Individual Contributors Supervisors Managers Directors Executives

    1 - What Is Emotional Intelligence

    • What Is Emotional Intelligence
    • Emotions and Behavior
    • Goleman’s Model
    • Self-Awareness, Social Awareness, Self-Management, Relationship Management

    2 - Self-Awareness

    3 - Self-Management

    4 - Social Awareness

    5 - Relationship Management

    6 - How Emotions Influence Us

    • Dealing with Stress
    • Emotional Filtering
    • Challenging Thought Patterns

    7 - Summary

    There are no prerequisites for this course.
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