Description

This course will assist students in understanding and implementing strategies that will help to motivate their work force.

Objectives

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Target audience

This course is intended for new managers, especially those with direct reports, who are responsible for increasing employee motivation and job performance.

1 - Getting Started

  • Workshop Objectives
  • Pre-Assignment Review

2 - A Psychological Approach

  • Herzberg’s Theory of Motivation
  • Maslow’s Hierarchy of Needs
  • The Two Models and Motivation
  • Case Study
  • Module Two: Review Questions

3 - Object-Oriented Theory

  • The Carrot
  • The Whip
  • The Plant
  • Case Study
  • Module Three: Review Questions

4 - Using Reinforcement Theory

  • A History of Reinforcement Theory
  • Behavior Modification in Four Steps
  • Appropriate Uses in the Workplace
  • Case Study
  • Module Four: Review Questions

5 - Using Expectancy Theory

  • A History of Expectancy Theory
  • Understanding the Three Factors
  • Using the Three Factors to Motivate in the Workplace
  • Case Study
  • Module Five: Review Questions

6 - Personality's Role in Motivation

  • Identifying Your Personality Type
  • Identifying Others’ Personality Type
  • Motivators by Personality Type
  • Case Study
  • Module Six: Review Questions

7 - Setting Goals

  • Goals and Motivation
  • Setting SMART Goal
  • Evaluating and Adapting
  • Case Study
  • Module Seven: Review Questions

8 - A Personal Toolbox

  • Building Your Own Motivational Plan
  • Encouraging Growth and Development
  • Getting Others to See the Glass Half-Full
  • Case Study
  • Module Eight: Review Questions

9 - Motivation on the Job

  • The Key Factors
  • Creating a Motivational Organization
  • Creating a Motivational Job
  • Case Study
  • Module Nine: Review Questions

10 - Addressing Specific Morale Issues

  • Dealing with Individual Morale Problems
  • Addressing Team Morale
  • What to Do When the Whole Company is De-Motivated
  • Case Study
  • Module Ten: Review Questions

11 - Keeping Yourself Motivated

  • Identifying Personal Motivators
  • Maximizing Your Motivators
  • Evaluating and Adapting
  • Case Study
  • Module Eleven: Review Questions

12 - Wrapping Up

  • Words from the Wise
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